Return and Refund Policy
Thank you for shopping at trendyhai.com !!
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions:
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to trendyhai.com
- Service refers to the Website.
- Website refers to trendyhai.com, accessible from trendyhai.com
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
Conditions for Returns
In order for the Goods (as available in the website) to be eligible for a return, please make sure that:
- The Goods were purchased in the last 3 days
- The item must be unused and in the same condition that you received it.
- The Goods are in the original packaging
- You should have a continuous, complete video of the unboxing of the item without any breaks.
- To complete your return, we require a receipt or proof of purchase.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- Perishable goods such as food, flowers, newspapers or magazines cannot be returned
- We also do not accept products that are intimate or sanitary goods including Hand Sanitizers and masks, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at the following address:
53-D, Aakash Nagar, Rajved Colony, Kolar Road, Bhopal-462042, M.P.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, we will send the refund to the gift giver.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at trendyhai.com@gmail.com
TERMS
1. Pictures shown on the product page are for the reference only.
2. Please check the description of the product before making a purchase.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: trendyhai.com@gmail.com